Reservations and Revenue Manager
1 month ago
Job Title: Reservations & Revenue Manager
Job Summary:
We are seeking a highly skilled Reservations & Revenue Manager to join our team at Titanic Hotel Belfast. As a key member of our Revenue and Reservations Department, you will be responsible for managing the day-to-day operation of the Reservations Department, driving revenue, achieving targets, and ensuring our guests receive excellent customer service.
Key Responsibilities:
- Manage the day-to-day operation of the Reservations Department and team, including assisting with calls and emails when required.
- Ensure all reservations enquiries and bookings are handled in a prompt and efficient manner, providing excellent customer service to our guests.
- Responsible for the day-to-day management of revenue of the hotel and the Reservations Team at Titanic Hotel Belfast.
- Assist the Cluster Revenue Manager with revenue management strategy and distribution channels of the hotel, including the management of day by day yielding and rate strategy.
- Review & report on daily, weekly, and monthly pick-up analysis, strategy adjustments and reporting to Cluster Revenue Manager.
- Perform competitive research reports.
- Keep up to date with changing market trends and 3rd party activities. Manage relationships and oversee strategy for all 3rd party distribution channels.
- Assist the Sales & Marketing Department in creating and developing strategies across all segments, including an annual business plan for the hotel.
- Assist Director of Sales & Marketing and Cluster Revenue Manager in preparing annual budget for the hotel and updated forecasts throughout the year.
- Analyse, assess and price group business, working with the Cluster Revenue Manager, Sales, and marketing teams to convert business.
- Prepare weekly and monthly reports reviewing KPI inclusive of room's revenue segmentation, source, nationality performance and any commentary with recommendations for the future.
- Ensure all related systems are configured correctly, validated and working to full capacity, including the hotel booking engine.
- Carrying out all tasks in accordance with procedures as outlined in the Reservations Standards Operating Procedures.
- Ensure hotel personnel are fully competent in the use of our PMS and other reservations/revenue systems.
- Identify areas of opportunity and recommend/execute corrective action.
- Ensure effective communication with other departments within the hotel.
- Maintain all hotel standards, comply with employee handbook guidelines, also protecting and enhancing the assets of the hotel.
- Any other reports or duties as may be requested by Management.
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Reservations & Revenue Manager
5 months ago
Belfast, United Kingdom Titanic Hotel Belfast Full timeJOB DESCRIPTION POSITION Reservations & Revenue Manager DEPARTMENT Revenue and Reservations RESPONSIBLE FOR : Reservations Office REPORTS TO Cluster Revenue Manager Ulster and Director of Sales & Marketing PRIMARY OBJECTIVE OF POSITION We are looking for an innovative and passionate Reservations & Revenue Manager to join our team at the...
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Reservations and Revenue Manager
1 month ago
Belfast, United Kingdom Titanic Hotel Belfast Full timeJob Title: Reservations & Revenue ManagerJob Summary:We are seeking a highly skilled and experienced Reservations & Revenue Manager to join our team at Titanic Hotel Belfast. The successful candidate will be responsible for managing the day-to-day operation of the Reservations Department, driving revenue, achieving targets, and ensuring excellent customer...
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Reservations and Revenue Manager
1 month ago
Belfast, United Kingdom Titanic Hotel Belfast Full timeJob Title: Reservations & Revenue ManagerJob Summary:We are seeking a highly skilled and experienced Reservations & Revenue Manager to join our team at Titanic Hotel Belfast. The successful candidate will be responsible for managing the day-to-day operation of the Reservations Department, driving revenue, achieving targets, and ensuring excellent customer...
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Reservations and Revenue Manager
3 weeks ago
Belfast, United Kingdom Titanic Hotel Belfast Full timeJob Title: Reservations & Revenue ManagerJob Summary:We are seeking a highly skilled and experienced Reservations & Revenue Manager to join our team at Titanic Hotel Belfast. The successful candidate will be responsible for managing the day-to-day operation of the Reservations Department, driving revenue, achieving targets, and ensuring excellent customer...
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Reservations and Revenue Manager
3 weeks ago
Belfast, United Kingdom Titanic Hotel Belfast Full timeJob Title: Reservations & Revenue ManagerJob Summary:We are seeking a highly skilled and experienced Reservations & Revenue Manager to join our team at Titanic Hotel Belfast. The successful candidate will be responsible for managing the day-to-day operation of the Reservations Department, driving revenue, achieving targets, and ensuring excellent customer...
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Reservations and Revenue Manager
1 month ago
Belfast, United Kingdom Titanic Hotel Belfast Full timeJob Title: Reservations & Revenue ManagerJob Summary:We are seeking a highly skilled Reservations & Revenue Manager to join our team at Titanic Hotel Belfast. As a key member of our revenue and reservations team, you will be responsible for driving revenue growth, achieving targets, and ensuring exceptional customer service.Key Responsibilities:Manage the...
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Reservations and Revenue Manager
1 month ago
Belfast, United Kingdom Titanic Hotel Belfast Full timeJob Title: Reservations & Revenue ManagerJob Summary:We are seeking a highly skilled Reservations & Revenue Manager to join our team at Titanic Hotel Belfast. As a key member of our revenue and reservations team, you will be responsible for driving revenue growth, achieving targets, and ensuring exceptional customer service.Key Responsibilities:Manage the...
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Reservations and Revenue Manager
3 weeks ago
Belfast, United Kingdom Titanic Hotel Belfast Full timeJob Title: Reservations & Revenue ManagerJob Summary:We are seeking a highly skilled Reservations & Revenue Manager to join our team at Titanic Hotel Belfast. As a key member of our Revenue and Reservations Department, you will be responsible for managing the day-to-day operation of the Reservations Department, driving revenue, achieving targets, and...
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Reservations and Revenue Manager
3 weeks ago
Belfast, United Kingdom Titanic Hotel Belfast Full timeJob Title: Reservations & Revenue ManagerJob Summary:We are seeking a highly skilled Reservations & Revenue Manager to join our team at Titanic Hotel Belfast. As a key member of our Revenue and Reservations Department, you will be responsible for managing the day-to-day operation of the Reservations Department, driving revenue, achieving targets, and...
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Reservations and Revenue Manager
1 month ago
Belfast, United Kingdom Titanic Hotel Belfast Full timeJob Title: Reservations & Revenue ManagerJob Summary:We are seeking a highly skilled Reservations & Revenue Manager to join our team at Titanic Hotel Belfast. As a key member of our revenue and reservations team, you will be responsible for driving revenue growth, achieving targets, and ensuring exceptional customer service.Key Responsibilities:Manage the...
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Reservations and Revenue Manager
1 month ago
Belfast, United Kingdom Titanic Hotel Belfast Full timeJob Title: Reservations & Revenue ManagerJob Summary:We are seeking a highly skilled Reservations & Revenue Manager to join our team at Titanic Hotel Belfast. As a key member of our revenue and reservations team, you will be responsible for driving revenue growth, achieving targets, and ensuring exceptional customer service.Key Responsibilities:Manage the...
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Reservations and Revenue Manager
4 weeks ago
Belfast, United Kingdom Titanic Hotel Belfast Full timeJob Title: Reservations & Revenue ManagerJob Summary:We are seeking a highly skilled and experienced Reservations & Revenue Manager to join our team at Titanic Hotel Belfast. As a key member of our Revenue and Reservations Department, you will be responsible for managing the day-to-day operation of the Reservations Department, driving revenue, achieving...
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Reservations and Revenue Manager
4 weeks ago
Belfast, United Kingdom Titanic Hotel Belfast Full timeJob Title: Reservations & Revenue ManagerJob Summary:We are seeking a highly skilled and experienced Reservations & Revenue Manager to join our team at Titanic Hotel Belfast. As a key member of our Revenue and Reservations Department, you will be responsible for managing the day-to-day operation of the Reservations Department, driving revenue, achieving...
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Reservations and Revenue Manager
2 months ago
Belfast, United Kingdom Titanic Hotel Belfast Full timeJob SummaryThe Titanic Hotel Belfast is seeking a highly skilled and experienced Reservations and Revenue Manager to join our team. As a key member of our Revenue and Reservations Department, you will be responsible for driving revenue, achieving targets, and ensuring exceptional customer service.Key ResponsibilitiesManage the day-to-day operation of the...
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Reservations and Revenue Manager
2 months ago
Belfast, United Kingdom Titanic Hotel Belfast Full timeJob SummaryThe Titanic Hotel Belfast is seeking a highly skilled and experienced Reservations and Revenue Manager to join our team. As a key member of our Revenue and Reservations department, you will be responsible for driving revenue, achieving targets, and ensuring exceptional customer service.Key ResponsibilitiesManage the day-to-day operations of the...
-
Reservations and Revenue Manager
2 months ago
Belfast, United Kingdom Titanic Hotel Belfast Full timeJob SummaryThe Titanic Hotel Belfast is seeking a highly skilled and experienced Reservations and Revenue Manager to join our team. As a key member of our Revenue and Reservations Department, you will be responsible for driving revenue, achieving targets, and ensuring exceptional customer service.Key ResponsibilitiesManage the day-to-day operation of the...
-
Reservations and Revenue Manager
2 months ago
Belfast, United Kingdom Titanic Hotel Belfast Full timeJob SummaryThe Titanic Hotel Belfast is seeking a highly skilled and experienced Reservations and Revenue Manager to join our team. As a key member of our Revenue and Reservations department, you will be responsible for driving revenue, achieving targets, and ensuring exceptional customer service.Key ResponsibilitiesManage the day-to-day operations of the...
-
Reservations and Revenue Manager
2 weeks ago
Belfast, United Kingdom Titanic Hotel Belfast Full timeJob Title: Reservations & Revenue ManagerJob Summary:We are seeking a highly skilled Reservations & Revenue Manager to join our team at Titanic Hotel Belfast. As a key member of our Revenue and Reservations Department, you will be responsible for driving revenue, achieving targets, and ensuring exceptional customer service.Key Responsibilities:Manage the...
-
Reservations and Revenue Manager
2 weeks ago
Belfast, United Kingdom Titanic Hotel Belfast Full timeJob Title: Reservations & Revenue ManagerJob Summary:We are seeking a highly skilled Reservations & Revenue Manager to join our team at Titanic Hotel Belfast. As a key member of our Revenue and Reservations Department, you will be responsible for driving revenue, achieving targets, and ensuring exceptional customer service.Key Responsibilities:Manage the...
-
Reservations and Revenue Manager
2 weeks ago
Belfast, United Kingdom Titanic Hotel Belfast Full timeJob Title: Reservations & Revenue ManagerJob Summary:We are seeking a highly skilled Reservations & Revenue Manager to join our team at Titanic Hotel Belfast. As a key member of our Revenue and Reservations Department, you will be responsible for managing the day-to-day operation of the Reservations Department, driving revenue, achieving targets, and...
