Network Technical Assistant
3 weeks ago
About the Job
Baltic Apprenticeships Careers is seeking a skilled ICT Support Technician Apprentice to join our team in the Northwest. As an apprentice, you will assist in the day-to-day management of IT systems, provide technical support, and work closely with the IT team to troubleshoot, maintain, and upgrade systems.
This role offers exposure to key IT functions, processes, and security standards, enabling you to develop the technical knowledge required to complete your Level 3 IT Support Apprenticeship. You will work towards achieving this qualification while gaining hands-on experience in a dynamic environment.
A typical day in this role may include tasks such as:
- Ensuring data security through effective procedures
- Using technical documentation to resolve complex issues
- Collaborating with the IT team to meet service level agreements
- Documenting and tracking tasks accurately
- Providing technical support to internal and external customers
- Troubleshooting using advanced tools and technologies
- Configuring and upgrading hardware and software
The ideal candidate will possess excellent problem-solving skills, strong communication abilities, and a willingness to learn and adapt in a fast-paced environment.
Job Requirements
- Excellent analytical and problem-solving skills
- Strong communication and interpersonal skills
- Ability to learn quickly and adapt to new technologies
- Basic understanding of IT concepts and terminology
What We Offer
We offer a competitive salary of £19,000 - £22,000 per annum, depending on experience. In addition, we provide a range of benefits, including:
- Opportunities for professional growth and development
- Competitive salary and bonuses
- Flexible working hours
- Access to cutting-edge technology and equipment
How to Apply
If you are a motivated and enthusiastic individual looking to start a career in IT, please submit your application by [insert application deadline]. We look forward to hearing from you
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