Hospitality Leader for Growth
3 days ago
Aspiring to Excellence in the Hospitality Industry
Hickory's Smokehouse, a leading independent Southern-style smokehouse group, is seeking an exceptional Assistant Manager to join our award-winning team. With a reputation for excellence and a commitment to quality, we offer a unique opportunity for a motivated and guest-focused leader to take their career to the next level.
About the Role
We are looking for an experienced Manager who shares our passion for delivering exceptional customer experiences and driving business growth. As Assistant Manager, you will play a key role in shaping the future of our brand, working closely with our leadership team to implement innovative strategies and initiatives that drive success.
Key Responsibilities
- Lead by example, inspiring and motivating teams to deliver outstanding customer service and exceed sales targets.
- Collaborate with the management team to develop and implement strategic plans, driving business growth and improving operational efficiency.
- Monitor and analyze performance metrics, identifying areas for improvement and implementing effective solutions.
- Build strong relationships with colleagues, customers, and suppliers, fostering a positive and inclusive work environment.
What We Offer
- A generous package of up to £37,000 per year, including a competitive salary and Tip Jar.
- 25% discount for you and 5 friends at all of our restaurants, increasing to 50% for loyal service.
- Partnership opportunities with The Hickory's Academy, offering superb training and progression prospects.
- Birthday reward - A meal on us for you and your friends every year.
- FREE BBQ and authentic sodas while on shift.
- Christmas Day off work every year.
- Paid occasion days off (Wedding Day, Kid's first day at school, Moving into your first house, and more).
- The Red Zone – Our pledge to work-life balance.
- Up to £500 refer a friend scheme.
- Chance to 'give a bit back' by joining our fundraising activities for Cash for Kids.
- Wellbeing Champions in each of our restaurants to support you.
- 24-hour access to our wellness programme.
- Stacks of enrichment opportunities, including once-in-a-lifetime trips to the Deep South.
About Us
Hickory's Smokehouse is a family-owned business with a passion for delivering exceptional hospitality experiences. As the fastest-growing, independent Southern-style smokehouse group in the UK, we pride ourselves on our award-winning Hickory's Academy, which offers superb training and progression opportunities.
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