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Digital Solutions Consultant
4 weeks ago
We are seeking a highly skilled and experienced Account Director/Digital Consultant to join our sales team. As a trusted digital advisor, you will be responsible for growing and managing a portfolio of enterprise customers, identifying opportunities, and recommending digital solutions leveraging the Squiz DXP technology stack.
Key Responsibilities- Manage and grow a portfolio of existing clients and new leads
- Uncover business problems and provide insights and recommendations underpinned by the Squiz DXP technology stack
- Build credibility and trust to influence buying decisions
- Provide advice and guidance to customers regarding their website strategy and digital best practice
- Understand the way your customers' businesses operate and the priorities that influence decision-making at director and executive director level
- Create engaging pitch decks, proposals, business cases, and budget estimates to recommend solutions
- Sell on value and return on investment vs technical functionality alone
- Identify the resources, activities, and technologies required to implement solutions
- Direct cross-functional stakeholders to achieve shared outcomes
- 2-5 years of full sales cycle experience for complex B2B solutions
- Experience managing and growing existing and/or net new logo accounts
- Proven track record of success selling digital solutions (websites, portals, intranets, apps)
- Previous consulting or digital advisory-related experience: consulting, design, or digital agency
- Experience working with government, higher education, telcos, financial services, and utilities industries
- Ability to surface and challenge objections, providing customers with new insights tailored to their specific scenario
- Proficient at using Customer Relationship Management (CRM) tools
- Demonstrate critical and strategic thinking capabilities
- Excellent written, verbal, and visual communication skills (proficient in creating visually engaging PowerPoint or Google Slides presentations)
- Strong organizational skills and attention to detail
- Strong interpersonal skills and ability to collaborate with others
- Able to challenge a customer's point of view
- Ability to steer cross-functional teams to achieve shared outcomes
- Able to work to deadlines and deliver high-quality work in a timely manner
- Client management experience
- Intellectual curiosity and solution-oriented approach
- Passionate about digital solutions
- Commercial acumen
- Workshop design and facilitation with executive to operational stakeholders
- Qualitative and quantitative research/analysis experience
We celebrate diversity and unite on the elements of our company DNA, starting every customer conversation with 'why?' to understand their needs, working hard to find a way to overcome every challenge, and fighting for better outcomes with the work we do; all while checking our egos at the door, not taking ourselves too seriously, and having fun along the way.
We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.