Cleaning Operations Manager

4 weeks ago


London, Greater London, United Kingdom Concept Technical Full time
Job Title: Cleaning Operations Manager

About the Role:

We are seeking a highly skilled and experienced Cleaning Operations Manager to join our team at Concept Technical. As a key member of our facilities management team, you will be responsible for leading our mobile cleaning team in the Midlands.

Key Responsibilities:

* Induct new team members, conduct toolbox talks, and provide leadership and direction to staff.

* Ensure flexible and safe manning levels are maintained across all shifts to meet contractual requirements.

* Develop good working practices and relationships to support staff, including engagement, motivation, discipline, safety, and general welfare.

* Provide initial escalation for customers and staff for all services-related queries.

* Collate and coordinate information for Soft Services Team Leaders and produce a monthly service report for the Soft Services Facilities Manager.

* Effectively supervise, train, motivate, discipline, and ensure the safety and general welfare of staff in accordance with policies, procedures, and training plans.

* Enthusiastically support and promote superior customer service in accordance with department and company standards.

Requirements:

* UK driving license due to the mobile nature of the role.

* DBS check required.

What We Offer:

* Competitive salary and benefits package.

* Opportunity to work with a leading facilities management company.

* Professional development and training opportunities.

How to Apply:

If you are a motivated and experienced cleaning operations manager looking for a new challenge, please submit your application.

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