Residential Care Team Leader

1 week ago


Surrey, United Kingdom Churchill Estates Management Ltd Full time

About the Role

Churchill Estates Management Ltd is looking for a compassionate Relief Lodge Manager to cover the absences of permanent Lodge Managers on an as and when basis at Lodges within reasonable travelling distance.

This role involves managing both the maintenance of the property and providing a first-class service to Owners, promoting a happy and fulfilling lifestyle. You will be based at a central desk within the development and act as a visible and reassuring presence, administering the office and arranging contractors to maintain the building.

From facilitating social events to supporting the sales team with customer viewings, you will play a key role in the business and liaise with a range of departments and external contacts.

The ideal candidate will have an outgoing and friendly personality with a love of people and socialising. They will know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety of the Owners and the security of the developments.

A background in property management, social housing, retail, care work, customer or hospitality experience would be advantageous.

About Us

We are Churchill Estates Management Ltd, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 200 developments nationally, overseeing more than 8000 apartments and providing property services and customer care to over 10,000 retired people.

We are a professional, award-winning, customer-focused team that embodies our Company Values TORCH: Trust/Openness/Respect/Communication/Honesty.

How You Will Be Rewarded

- Mileage reimbursed
- Subsistence allowance should an overnight stay be required
- Annual holiday calculation based on annual entitlement of 24 days + Bank Holidays, pro-rated for hours worked
- Life Assurance



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