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Professional Services Resource Manager

2 months ago


Southampton, Southampton, United Kingdom Global Technology Solutions Ltd Full time

Job Title: Professional Services Resource Manager

Company: Global Technology Solutions Ltd

Location: Hybrid (2-3 days per week onsite)

Job Type: Permanent

Salary: £45,000 - £50,000 per annum

Role Purpose:

The Professional Services Resource Manager will work in partnership with our customers and project management office to manage, schedule, and deliver professional services to the customer base. This role is responsible for planning and coordinating the delivery of professional services, ensuring that they meet the required standards and are delivered on time.

Key Responsibilities:

  • Manage and schedule professional services to meet customer needs
  • Work with the project management office to ensure that professional services are delivered on time and to the required standard
  • Develop and maintain relationships with customers to ensure that their needs are met
  • Identify and mitigate potential risks to the delivery of professional services
  • Monitor and report on the performance of professional services

Requirements:

  • Proven experience in a professional services management role
  • Strong communication and interpersonal skills
  • Ability to work in a hybrid environment (2-3 days per week onsite)
  • Ability to travel as required