IT Support Specialist
1 month ago
Company Overview
PCW Solutions is a leading provider of managed IT services, delivering high-quality solutions to businesses in Abbots Langley and beyond. Our mission is to empower businesses with the best IT infrastructure for their needs, ensuring seamless operations and growth.
Job Summary
We are seeking a skilled IT User Support Technician to join our team in Abbots Langley. As a key member of our support team, you will be responsible for providing technical assistance, troubleshooting desktop computers, and ensuring the smooth operation of our IT systems.
Key Responsibilities
- Provide exceptional technical support to our clients, resolving issues efficiently and effectively
- Troubleshoot desktop computers, printers, and other IT equipment to minimize downtime
- Collaborate with our team to develop and implement effective IT solutions
- Stay up-to-date with the latest IT trends and technologies to ensure our clients receive the best possible service
- Communicate complex technical information to non-technical stakeholders, ensuring seamless collaboration
Requirements
- Technical Support and Troubleshooting skills
- Desktop Computers and Printer Support expertise
- Experience in Computer Repair
- Strong problem-solving abilities
- Excellent communication and interpersonal skills
- Ability to work well in a team environment
- Relevant certifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST) are a plus
What We Offer
As a valued member of our team, you will enjoy a competitive salary of £39,000 - £43,000, dependent on experience, and a range of benefits that support your career growth and well-being.
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