Social Work Assistant
3 weeks ago
We are seeking a highly organized and detail-oriented individual to support our Social Work team in Cardiff. As a Social Work Resource Assistant, you will play a vital role in ensuring the smooth operation of our services.
Key Responsibilities:- Contact service users or their representatives to notify them of new care packages starting
- Complete 4-weekly phone reviews following changes to care packages
- Update relevant forms and tasks on the Carefirst database and make recommendations to allocated Social Workers
- Assist with incoming calls from service users or their representatives as part of the duty process
- Support teams and managers with updating, maintaining social work pending/allocation lists and provide statistical information as required
- Experience of dealing with the public
- Experience of Microsoft Office, including Excel and Outlook
- Experience of working to legislative/corporate procedures, processes, and guidelines
- A competitive hourly rate of £12.38-£15.48
- 18.50 hours per week
- The opportunity to work with a dynamic and supportive team
Please note that you should be available to work immediately or at short notice. You must have the right to work in the UK and be willing to undergo a basic DBS check.
Brackenberry Ltd is an equal opportunities employer and is committed to equality in the workplace. We are acting as an Employment Business in relation to this vacancy.
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