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Senior Operations Associate

1 month ago

Bow, United Kingdom goPuff Full time
Job Summary: We are seeking a highly motivated and experienced Night Senior Operations Associate to join our Operations team at Gopuff. The successful candidate will be responsible for leading the team during the Night shift, ensuring high operational standards, and delivering timely and accurately for our customers.

Key Responsibilities:

  • Lead by Example: Show the warehouse team how it's done, leading by example and being responsible for the management of Staff on shift. Train new team members and be confident on process and product.
  • Picking and Packing: Accurately pick and pack items on a per order basis for dispatch to customers.
  • Delivery Partners: Support with managing the Delivery Partners to ensure a slick delivery experience.
  • Issue Resolution: Contact customers for substituted or out-of-stock items.
  • Goods Inbound: Receive product from vendors, ensuring physical count matches purchase order/invoice, and resolving discrepancies.
  • Stock Management: Put away products to inventory locations and conduct cycle counts to minimize out-of-stock products. Manage waste and compliance and our partnership with TooGoodToGo.
  • Warehouse Management: Keep the warehouse compliant, clean, organized, and aligned with Operating Standards.
  • Health and Safety: Support Onsite Health & Safety compliance and testing.

About You:

  • You have experience working in a restaurant, retail, or warehouse environment.
  • General working knowledge of basic web-based software applications (Microsoft Office, Google Workspace).
  • Strong work ethic, punctual, responsible, and honest.
  • Effective communication skills.
  • Organized, team-oriented, positive attitude, and helpful.
  • Flexible and available to cover shifts Overnight (12am - 7am).

Benefits:

  • Holiday & Sick Pay.
  • Weekly pay cycle (Get paid weekly).
  • RSU-stock options.
  • Career growth opportunities.