Luxury Client Service Expert

7 days ago


London, Greater London, United Kingdom Excel Winner Full time
Job Title: Luxury Client Service Expert

Excel Winner, a pioneering developer, is seeking an exceptional High-Net-Worth Account Manager to join our team. The ideal candidate will be responsible for delivering unparalleled service to our most valued clients.

Salary: £60,000 - £80,000 per annum (estimated)

Company Overview:

Established in 2017, Excel Winner has become a prominent developer in the Thames City project, aiming to transform the Vauxhall, Nine Elms, and Battersea Opportunity Area.

Responsibilities:
  1. Cultivate and nurture high-value client relationships.
  2. Develop and implement bespoke strategies to exceed client expectations.
  3. Provide proactive support to address potential issues and enhance the customer experience.
Requirements:
  • Possess a degree in Business, Marketing, Hospitality, or a related field.
  • Hold good experience in luxury hotel customer service, account management, or a similar role, with a focus on high-net-worth/Ultra high-net-worth clients.
  • Demonstrate ability to cater to ultra-wealthy clientele, particularly those from China, Hong Kong, or other Asian markets.


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