Customer Service Representative

1 month ago


Ipswich, Suffolk, United Kingdom EG Group Full time

Role Overview:

We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Assistant at EG Group.

Main Responsibilities:

  • Provide exceptional customer service, ensuring a positive experience for all customers.
  • Operate the cash register, handle money, and give correct change.
  • Ensure the store is well merchandised and maintain a clean and safe environment.
  • Identify common suspicious activity and transactions, and adhere to Challenge 25 policies on age-restricted items.
  • Take delivery of fuel and store stock items, and check stock regularly.
  • Contribute to the store's goals and increase sales and profits through up-selling skills.

What's in it for you?

We offer a range of benefits, including a pay increase upon completion of your 6 months' probation, food to go discounts, and access to our EG Cares benefits and rewards platform.

Progression and Career Opportunities:

We are committed to helping you develop your skills and career, with opportunities for progression and professional growth.



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