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Support Worker

2 months ago

Aldershot, Hampshire, United Kingdom Two Saints Full time
About the Role

We are seeking a highly motivated and compassionate Support Worker to join our team at Two Saints, a leading provider of homelessness services in Hampshire. As a Support Worker, you will play a vital role in providing person-centred support to our clients, empowering them to gain the life skills they need to move on to more independent living.

Key Responsibilities
  • Client Support: You will have your own caseload of clients to manage and work with them on a one-to-one basis, identifying their needs and developing individual support plans.
  • Housing Management: You will be responsible for carrying out housing management duties, including collecting service charges and covering health and safety duties at various locations.
  • Client Progression: You will support clients to move on from accommodation services to suitable accommodation options, mediating and negotiating with existing housing providers as needed.
  • Advice and Guidance: You will provide advice and guidance to clients on housing, welfare benefits, rent deposits, and household goods, as well as helping them with the practicalities of moving to new accommodation.
  • Skills Development: You will encourage clients to develop practical skills such as budgeting, shopping, cooking, housework, laundry, personal health, and hygiene.
  • Community Engagement: You will carry out drop-in sessions at designated locations and liaise with colleges, training agencies, and employers to help clients access education, employment, or maintain their benefit entitlement.
  • Travel and Cover: You will travel and cover services across a geographical patch as required.
Requirements
  • Clear Communication: You will have clear verbal and written English skills and good IT and keyboard skills.
  • Assertive Manner: You will have a polite, assertive manner and be able to self-motivate.
  • Knowledge and Experience: You will have knowledge of the benefits system and tenancy legislation, as well as an interest and genuine concern for homelessness and related issues.
  • Flexibility: You will have a flexible approach to the role and be able to adapt to changing circumstances.
About Two Saints

Two Saints is a leading provider of homelessness services in Hampshire, dedicated to providing person-centred support to our clients. We are committed to empowering individuals to gain the life skills they need to move on to more independent living.