Fashion Data Analyst
5 days ago
MODE SEARCH Ltd. is exclusively supporting an iconic luxury brand in their search for a skilled data analyst to join their CRM team.
This role is part of the Client Experience Manager's team and will support enhancing data quality, setting up reports on client segmentation, transaction data, and general performance trends across retail and ecommerce.
The Role:
- Identify areas to increase efficiency and automation of processes using Excel VBA or Macro
- Create and maintain automated data processes
- Produce and track key performance indicators
- Develop and support reporting processes
- Monitor and audit data quality
- Prepare reports using business analytics reporting tools
- Create data dashboards, graphs, and visualisations
- Mine and analyse large datasets, draw valid inferences, and present them successfully to management using Excel
About the Role:
- Analyse large datasets and provide actionable insights to improve customer success
- Develop and implement data-driven solutions to enhance the customer experience
- Collaborate with the Client Experience Manager to create a seamless customer journey
Requirements:
- Expert level in Excel including data analysis tools and languages (e.g., SQL, Python, R)
- Minimum 2 years experience in the fashion or luxury industry
- Proven experience in data analysis and reporting, with a focus on customer success or customer data
- Strong analytical thinking and problem-solving skills
- Excellent communication skills with the ability to translate data insights into actionable recommendations
- Detail-oriented
Benefits:
- Salary range: £55,000 - £65,000 per annum
- A competitive benefits package
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