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Tesco Superstore Sales Associate
2 months ago
We are seeking a dedicated and enthusiastic sales associate to join our team at Tesco Superstore in Leeds Garforth. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and working collaboratively with colleagues to drive sales and improve customer satisfaction.
Salary and BenefitsThe starting salary for this role is £12.02 per hour, increasing to £13.15 for stores within the M25 area. In addition to your hourly rate, you will also receive a range of benefits including 20 days' annual leave (rising to 22 days after 12 months), flexible working options, and access to a range of wellbeing services. You will also have the opportunity to progress your career within the company and enjoy a range of discounts and rewards through our colleague clubcard scheme.
Key ResponsibilitiesYour main responsibilities as a sales associate will include:
- Providing exceptional customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
- Maintaining a high level of product knowledge, staying up-to-date with new products and promotions, and being able to provide customers with accurate information and recommendations.
- Working collaboratively with colleagues to achieve sales targets and improve customer satisfaction, identifying opportunities to increase sales and implementing effective solutions.
- Handling customer transactions efficiently and accurately, processing returns and exchanges, and maintaining a clean and tidy store environment.
- Participating in seasonal and promotional activities, contributing to in-store displays and visual merchandising, and assisting with stock replenishment and maintenance.
To be successful in this role, you will need:
- A passion for delivering exceptional customer service, with a strong focus on building relationships and providing a positive shopping experience.
- The ability to work collaboratively as part of a team, communicating effectively with colleagues and management to achieve shared goals.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
- A keen eye for detail, with the ability to maintain accurate records and process transactions efficiently.
- A willingness to learn and develop your skills, with a proactive approach to seeking feedback and continuous improvement.
Tesco is one of the UK's leading retailers, with a long history of innovation and commitment to customer satisfaction. We offer a dynamic and supportive working environment, with opportunities to develop your skills and advance your career. If you are passionate about delivering exceptional customer service and working collaboratively as part of a team, we would love to hear from you.