Senior Operations Manager
2 weeks ago
Job Description: We are seeking an exceptional Senior Operations Manager to join our team at Frasers Group. As a Senior Operations Manager, you will be responsible for the day-to-day running of the business, leading the team in all sales and operational processes, and driving revenue growth. This role requires strong leadership qualities, adaptability in communication and management style, and a positive, solutions-driven mindset.
About You: To succeed in this position, you should have a passion for health, fitness, and wellness, a Level 2 qualification in fitness (desirable), strong leadership qualities, and a keen eye for detail. You will be required to work weekends and Bank Holidays when needed, and have flexibility in working hours and location to support the needs of the business.
Responsibilities:
- Lead the team in all sales and operational processes
- Drive revenue growth from membership sales to product and secondary sales
- Manage controllable costs, such as stock orders and cleaning supplies, to eliminate wastage and overspend
- Ensure central processes, like FUNDAMENTALS, ASCEND, and MOVE, are followed and delivered to the highest level consistently
- Recruit, monitor, train, and onboard new team members within your gym
- Report facilities and maintenance-related issues in accordance with best practice guidelines
What We Offer: As a key member of our team, you will benefit from a competitive salary of £37,500-£42,500 per annum, depending on experience, plus a range of benefits, including 20% discount across all Frasers Group facias, fearless 1000 bonus scheme, free gym membership, and eligibility for monthly Frasers Group Champion program. You will also have access to training and development through Frasers Group, with recognised, funded qualifications available, including Level 3 and 5 in management and leadership. Additionally, you will have the opportunity to enhance your fitness knowledge with product training and deliver personal training sessions and group training.
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