Customer Relationship Coordinator
4 weeks ago
We are delighted to be on the hunt for a Customer Relationship Coordinator to join our clients team. This role presents a chance to support the Commercial Manager in coordinating customer orders and ensuring seamless communication between internal departments and clients. You will ensure customer satisfaction, assist with the sales process, and help propel business growth. With a competitive salary of £32,000, this role is for someone to make a significant impact.
About the Job:
As a Customer Relationship Coordinator, your role will be pivotal in supporting the Commercial Manager. You will coordinate customer orders, ensuring smooth communication between internal departments and clients. Your primary responsibility will be to ensure customer satisfaction by assisting with the sales process and driving business growth. You will also have the opportunity to seek out new business leads using various means including existing databases, internet, and social media. Your ability to maintain positive relationships with new and existing clients will be crucial in this role.
Key Duties:
- Making telephone sales calls to both 'cold' and 'warm' prospective customers.
- Seeking out new business leads using existing databases, internet, and social media.
- Maintaining positive relationships with new and existing clients.
- Coordinating order processing, working closely with operations and logistics teams.
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