Customer Service Coordinator
3 days ago
Our client, a leading supplier of chemical products, is seeking a skilled professional to join their team as a Customer Service Co-ordinator. This role is ideal for individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer experiences.
**Key Responsibilities:**
* Maintain effective communication with customers to ensure their needs are met and exceeded
* Process new orders on SAP and coordinate with internal teams to ensure timely delivery
* Arrange sample requests and pre-shipment samples as required, ensuring compliance with regulatory standards
* Provide regular updates to customers on order status and any potential delays
* Participate in regular IATA training to enhance knowledge of hazardous airfreight shipments and drum labeling
**Requirements:**
* Strong administrative skills, with proficiency in IT systems and software
* Excellent communication and interpersonal skills, with a strong telephone manner
* Previous customer service experience, with a proven track record of delivering high-quality service
* Willingness to learn and adapt to new processes and technologies
This is an exciting opportunity for a motivated and customer-focused individual to join a dynamic team and contribute to the success of our client's business.
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Leek, Staffordshire, United Kingdom KPI Recruiting Ltd Full time{"h1": "Customer Service Coordinator Role", "p": "We are seeking a highly skilled Customer Service Coordinator to join our team at KPI Recruiting Ltd. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of support.", "ul": [{"li": "Maintain...
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Leek, Staffordshire, United Kingdom KPI Recruiting Ltd Full time{"h1": "Customer Service Coordinator Role", "p": "We are seeking a highly skilled Customer Service Coordinator to join our team at KPI Recruiting Ltd. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of support.", "ul": [{"li": "Maintain...
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