South East London Repairs Supervisor
3 days ago
Company Overview: Spencer & James Limited invites applications from highly motivated individuals to fill the role of South East London Repairs Supervisor. This is an exciting opportunity to be part of a dynamic team delivering premium repair services on social housing contracts.
Job Description:
In this key role, you will oversee the delivery of responsive repairs, focusing on quality and efficiency. Key responsibilities include managing work schedules, developing strong client relationships, and driving team performance to meet and exceed targets.
Key Responsibilities:
- Quality Service: Guarantee the highest quality service delivery to clients through responsive repair solutions.
- Client Relations: Build trust and rapport with clients through transparent communication, prompt issue resolution, and adherence to company commitments.
- Performance Management: Analyze team performance data, pinpointing areas for improvement and developing targeted strategies to meet performance goals.
- Cost Control: Establish effective cost control mechanisms, tracking expenses closely and making informed decisions to optimize resource allocation.
- Quality Assurance: Regularly monitor work quality, conducting thorough inspections, performance evaluations, and customer feedback analysis to maintain peak performance.
- Team Leadership: Foster a culture of excellence within your team, empowering them to excel in their roles.
Salary Range: £52,500 - £62,500 per annum
Requirements:
- Previous experience as a supervisor in a responsive maintenance environment or similar field.
- Full UK Driving Licence.
- Superior communication and problem-solving skills.
- Able to multitask effectively and thrive in a fast-paced environment.
- SSSTS Certification is mandatory.
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