Alpha Account Services Client Implementation Lead, Vice President
4 weeks ago
We are seeking a highly skilled and experienced professional to join our Alpha Account Services team as a Client Implementation Lead, Vice President. This is a key role that requires strong business analysis and client relationship skills, with a focus on delivering high-quality services and solutions to our clients.
Key Responsibilities- Provide detailed business analysis and advice to clients on current and future state Alpha F2B operating models
- Liaise with stakeholders to establish and document implementation requirements specific to in-scope services, develop use cases to document requirements
- Maintain an excellent working knowledge of the STT F2B product offering to perform subject matter expert activities, consultancy, implementation configuration, and demonstrations specializing in Account Configuration and Maintenance
- Perform ongoing business requirements analysis to align project expectations
- Analyze and document any derivation, workflow, and enrichment required for the solution
- Support testing activities and immediate post-production transition with the support of test plan development and test scripts
- Lead individual client implementation efforts specializing in Front and Middle Office Account Configuration and Maintenance
- Identify and drive forward on-going enhancements to scope of services as needed
- Play a lead client-facing role in requirement gathering, development, definition, and controlling of technical standards and methodologies
- Apply functional business knowledge to system roadmap and be part of agreeing future enhancements/development activities
- Play a leading role in contributing input on product offerings and responsible for problem-solving and issue resolution as they arise
- Independently compile, analyze, and interpret information related to complex business processing
- Ensure clear, complete, and accurate documentation of user requirements and functional features
- Serve as a liaison between Alpha's clients, business users, and various IT development and testing teams
- Document project requirements using clear, concise language, consistent with the appropriate methodologies
- Collaborate with other team members to share best practices, raise issues, develop consistent global processes
- Create common and shared standards across peer groups by implementing best practices
- Display a culture of individual ownership of tasks to embed a clear individual sense of accountability in performing the role
- Run meetings/workshops to explain and walk through business requirements
- Demonstrated excellence in business writing, development of business process flow diagrams, making comparisons regarding current and future processes, and effective communication
- Ability to analyze entity-relationship diagrams and logical data models to validate design against requirements
- Familiarity with financial reporting, business intelligence, and data warehousing principles
- Understanding of BI/reporting tool architecture, functions, and features
- Excellent oral and written communication skills for diverse audiences with excellent facilitation
- Bachelor's degree in Business, Accounting, Finance, MIS, Information Technology, or related field of study
- 15+ years' experience in data analysis or client reporting
- Ability to write SQL code for data analysis
State Street is one of the largest custodian banks, asset managers, and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading, and investment management to institutional clients.
We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance, and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
We truly believe our employees' diverse backgrounds, experiences, and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity, and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs, and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Discover more at StateStreet.com/careers
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