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Client Relations Coordinator

2 months ago

Yeovil, Somerset, United Kingdom HR GO Recruitment Full time
Opportunity in an Innovative Industry

We are seeking a dedicated and passionate Client Relations Administrator to join our dynamic team in Yeovil, Somerset.

Key Responsibilities:
  • Manage client interactions via phone and email, providing exceptional customer service and ensuring compliance with industry-specific documentation.
  • Process orders and handle product inquiries efficiently and accurately, utilizing strong data entry skills and proficiency with office software.
  • Assist senior staff with various administrative tasks, including scheduling and report preparation, and maintain and update client records in our CRM system.
  • Collaborate with cross-functional teams to resolve client issues and improve service delivery, contributing to the development and implementation of client retention strategies.
  • Participate in team meetings and training sessions to stay updated on industry trends and company policies.
Requirements:
  • A motivated self-starter with excellent communication skills and a keen eye for detail.
  • Someone who thrives in a fast-paced environment and enjoys multitasking, with a minimum of 2 years of experience in customer service.
  • Strong problem-solving abilities and a client-centric approach, with excellent time management and organisational skills.
What We Offer:
  • A competitive salary between £24,000 - £28,000 (dependant on experience) and a full-time position with room for growth.
  • Opportunity to build a career in an innovative and impactful industry, with a starting salary dependant on experience.