Luxury Client Advocate
4 days ago
About the Role
We are looking for a motivated Junior Personal Shopper to join our team at Threads Styling Ltd. in London, driving revenue growth and building strong client relationships.
In this role, you will be responsible for achieving an annual sales target of £600k, developing a loyal client base, and proactively sourcing products to meet client needs.
Your Key Responsibilities:
- Drive Revenue Growth: Meet sales targets by leveraging strategic planning, pipeline management, and excellent communication skills.
- Build & Retain Client Relationships: Foster strong relationships with clients, enhancing customer loyalty and encouraging repeat purchases.
- Engage Clients Through Appointments & Sourcing: Conduct client appointments, respond to item requests, and proactively source products to meet client needs.
- Collaborate with Team & Stakeholders: Uphold operational excellence, train junior team members, and coordinate with key operational staff to ensure smooth client journeys.
- Develop Content & Expand Reach via Social Media: Create engaging content for clients, drive customer acquisition through social channels, and stay up-to-date with trending products.
You'll need:
- Proven experience in a junior sales role within the luxury fashion industry or at Threads Styling Ltd.
- Social media savvy and confident with learning new platforms.
- Extensive product and brand awareness in the luxury goods market.
- Team player with excellent communication skills.
- Flexible and able to be hands-on, with a commercially astute approach to problem-solving.
- A cultural fit for a late-stage start-up, with a resilient and quick-learning attitude.
- Experience engaging with High Net Worth, luxury customers, and a willingness to challenge the status quo.
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