Account Manager Specialist
3 days ago
FM Account Manager Role Overview
As a key member of the Biffa team, the FM Account Manager will be responsible for building strong relationships with internal stakeholders and external partners to ensure the company maintains a compliant estate and implements effective loss prevention strategies.
The ideal candidate will have a proven track record of contract management and excellent organizational skills, with a strong understanding of Health and Safety legislation.
Key Responsibilities:
- Manage the day-to-day operations of hard and soft services, overseeing site teams and supply chains to meet contractual objectives.
- Maintain excellent customer relations through regular progress meetings, site visits, and referrals.
- Lead a team of contractors and contract support workers to maximize company performance.
- Ensure a safe and healthy working environment, regularly reviewing the H&S policy.
- Operate and maintain CAFM systems for efficient task management.
Requirements:
- BIFM/NEBOSH qualification (desirable)
- Proven contract management experience
- Strong organizational and communication skills
- Ability to respond to out-of-hours situations
Benefits:
- 25 days' holiday plus bank holidays
- Biffa Perkz discounts
- Cycle2Work scheme
- Eco Drive scheme
- Staff discount at The Company Shop
- Pension scheme
Biffa is the UK's leading business waste management provider, with a team of over 11,000 people. We're committed to helping our customers reduce waste and improve their environmental impact.
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