Luxury Travel Consultant

1 month ago


London, Greater London, United Kingdom Ten Group Full time
Job Title: Luxury Travel Consultant - German Language Expert

Job Summary: We are seeking a highly skilled Luxury Travel Consultant to join our team in the United Kingdom. As a German-speaking Luxury Travel Consultant, you will be responsible for advising our customers on luxury travel services and managing their requests from preparation to billing.

Key Responsibilities:

* Advise customers on luxury travel services in English and German
* Process customer requests from preparation to billing
* Make reservations with airlines, hotels, and destination agencies
* Prepare tailor-made offers and travel documents
* Mediate with passion
* Active sales of promotions and exclusive events

Requirements:

* Excellent language skills in professional German and English (C2 according to The Common European Framework)
* Ability to speak an additional language such as French or Italian (advantage)
* Completed tertiary qualification or equivalent training, ideally in the field of tourism
* Several years of professional experience in the travel industry, a tour operator, or in a travel agency
* GDS knowledge (preferably Amadeus) and excellent destination knowledge
* Strong passion for everything related to travel and the luxury lifestyle
* Service-oriented, flexible, and able to work under pressure
* Positive attitude and identification with Ten Group values
* Strong communication skills
* Value exceptional service and live by this motto

Benefits:

* Competitive salary depending on experience, plus a performance-based bonus
* Hybrid working
* Paid time away from work
* Paid Sabbaticals
* Extra Rewards
* Remote Working Holidays
* Employee Discounts
* Be part of our global, dynamic, and inclusive Team

About Ten Group:

Ten Group is a global luxury concierge service, and our travel department is offering a unique opportunity to join a vibrant team. Our clients and colleagues are the cornerstones of what we do, and we serve High-Networth (HNW) and UHNW clients with their requests for leisure travel. At Ten, our goal is simple: to become the most trusted service business in the world.

We deliver our service through a combination of Ten's proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring, and continuing to improve the lives of millions of members. As a Certified B Corp, Ten Lifestyle Group joins a global community of businesses united by a shared goal of making a positive impact on society and the environment.

Commitment to Diversity:

We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance, and business needs.

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