Reservations and Events Coordinator
4 days ago
At Valor Hospitality, we pride ourselves on delivering exceptional guest experiences and providing a welcoming atmosphere for all. As a Reservations and Events Agent, you will play a vital role in achieving this goal.
The Role
This is a unique opportunity to join our team as a Reservations and Events Agent. You will be working closely with the reception team to ensure seamless guest experiences and maintaining accurate records of bookings, occupancy levels, and events.
Key Responsibilities
- Customer Service:
- Deliver top-quality customer service to guests, responding to their needs promptly and professionally
- Handle guest complaints efficiently and resolve issues in a fair and timely manner
Benefits and Career Growth
- A competitive salary of £20 per annum
- Exclusive discounts for you, your friends, and family at our UK hotels
- Opportunities for career growth and development through nationally recognized apprenticeships
- Generous refer-a-friend bonuses, starting at £250
- Healthcare Cash Plan options, from just £5 per month
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