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Assistant Branch Manager

1 month ago

Bishop's Stortford, Hertfordshire, United Kingdom Eurocell Group PLC Full time
Job Description

Role: Assistant Branch Manager

Hours: 44 per week - permanent role

Salary: £30,000 basic salary per year

Bonus/OTE: Realistic total earning potential of up to £34,800 per year

Benefits:

  • Healthcare Cash Plan
  • 3x Salary Life Assurance
  • High Street Discounts
  • Staff Discount

Base: On site

About Eurocell Group PLC:

We are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, and we are successful, dynamic, and ambitious.

Job Responsibilities:

  • Support Branch Managers to deliver and grow profitable branch sales
  • Support Branch Managers with operational and financial responsibilities
  • Support Branch Managers with management and delivery of the branch P&L
  • Deputise for Branch Managers as required
  • Accountable for the maintenance of warehouse management standards
  • Provide exceptional customer service and support to new and existing customers
  • Ensure excellence in customer service, operational standards, and Branch sales targets are achieved
  • Support the delivery of sales targets while developing and maintaining positive customer relationships
  • Assist with the delivery of branch operations
  • Provide support and leadership assistance to Branch colleagues as required
  • Support the Branch Manager to ensure team complete actions and activities on time, and in full
  • Ensure Branch team compliance with Health and Safety, company policies, and procedures
  • Undertake stocktakes and audits
  • Maintain maintenance records for Branch vehicles
  • Conduct Branch housekeeping for front of house, warehousing, and merchanting

Requirements:

  • Passion and energy to deliver exceptional customer service and achieve business targets
  • A hands-on customer-focused approach, confident and happy to serve customers and proactively engage with potential future customers
  • A commercial approach to drive sales and maximise margins, while ensuring our customers always walk away happy
  • Good organisational skills, with the ability to prioritise and use own initiative
  • Confident IT user, with experience of MS Office and industry-standard software (e.g. SAP)
  • A full and valid driving license is essential, and a FLT license could be a distinct advantage
  • The ability to cover for the Branch Manager when required
  • Previous branch stocktake experience could be a distinct advantage
  • Comfortable to work in a small team and on occasion, alone
  • Experience within a similar role ideally in a trade/builders merchant/retail, glazing, or uPVC environment could be a distinct advantage

What We Offer:

  • A very competitive basic salary of £30,000 per year
  • An excellent monthly bonus scheme, which added to your salary would be up to £34,800 per year
  • 25 days holiday, plus statutory holidays - normally 33 days in total each year
  • Free Healthcare plan for all employees
  • Enhanced Maternity and Paternity benefit
  • Free Life Assurance Plan of 3x your Annual Salary
  • Christmas shutdown
  • Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
  • Company Pension Plan
  • Employee discount on Eurocell products
  • Discounts across many well-known online and high street retailers
  • A blend of training, including e-learning and on-the-job training to help your career development
  • Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it
  • Colleague Referral Programme; we pay you for successfully referring people to join our team
  • Excellent opportunities to grow with us, and progress your career