Windows 11 Deployment Technician
3 weeks ago
NES Fircroft, a prominent player in the engineering and technical services sector, is presently seeking an experienced ICT Desktop Technician to join our team in Sheffield. This position offers a unique chance to develop your skills in delivering superior customer service and supporting the effective functioning of our IT systems and infrastructure.
We offer a competitive salary ranging from £45,000 to £55,000 annually, contingent upon experience, coupled with a comprehensive benefits package that includes a pension plan, life insurance, and an attractive annual leave policy.
Role Overview:The primary objective of this position is to facilitate the migration of approximately 365 PCs from Windows 10 to Windows 11 within a predetermined timeframe, working in close collaboration with the UK Head of IDT and other team members to ensure a smooth transition.
Some of your key responsibilities will include:
- Recording and tracking hardware inventory and deployment status accurately;
- Preparing and configuring replacement Windows 11 machines using standardised IT procedures;
- Coordinating hardware deployments and recoveries directly with end-users;
- Providing desktop support to migrated users, either remotely or in-person, as needed;
You will require outstanding problem-solving and analytical skills, as well as the ability to work efficiently both independently and as part of a team. Effective communication and interpersonal skills are also crucial for success in this role.
Certifications like CompTIA A or Microsoft Certified: Windows Client can be beneficial, but are not mandatory. Experience with large-scale hardware refresh projects and familiarity with remote desktop tools would be advantageous.
If you're a skilled ICT Desktop Technician eager to tackle new challenges, please don't hesitate to apply for this position.
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