Operations Executive
16 hours ago
We are seeking a highly experienced Operations Director to lead our business in the UK, driving growth and operational excellence.
About Lavazza Professional UK
Lavazza Professional UK is a leading player in the Office Coffee Service and Vending Market, with a turnover of €80m and a team of 250 employees. Our vision is to become the market leader in Europe within the next 5 years.
Your Key Responsibilities
- Lead our technical and operating teams in the UK, providing strategic direction and coaching to achieve exceptional results.
- Develop and implement strategies to drive customer satisfaction, retention, and revenue growth.
- Create a culture of operational excellence, focusing on efficiency, quality, and innovation.
- Manage budgets, costs, and KPIs to ensure financial performance.
- Build strong relationships with colleagues, customers, and stakeholders to drive business success.
About You
- Proven experience in the Coffee/OCS/Vending industry, with expertise in logistics, distribution, and data-driven operations.
- Strong leadership skills, with the ability to inspire and motivate a remote field-based team.
- Excellent communication and change management skills, with a focus on building a culture of operational excellence.
- A deep understanding of how to drive business growth, improve efficiency, and reduce costs.
- A commitment to customer-centricity, with a focus on delivering exceptional service and quality.
What We Offer
- A competitive salary (£90,000 - £120,000 per annum) plus bonus scheme.
- A car allowance and generous company pension.
- Private healthcare and wellbeing package.
- An onsite canteen and cycle to work scheme.
- Group life assurance and other benefits.
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