Operations Executive

16 hours ago


Basingstoke, Hampshire, United Kingdom Lavazza Professional UK Full time
Operations Director Job Description

We are seeking a highly experienced Operations Director to lead our business in the UK, driving growth and operational excellence.

About Lavazza Professional UK

Lavazza Professional UK is a leading player in the Office Coffee Service and Vending Market, with a turnover of €80m and a team of 250 employees. Our vision is to become the market leader in Europe within the next 5 years.

Your Key Responsibilities

  • Lead our technical and operating teams in the UK, providing strategic direction and coaching to achieve exceptional results.
  • Develop and implement strategies to drive customer satisfaction, retention, and revenue growth.
  • Create a culture of operational excellence, focusing on efficiency, quality, and innovation.
  • Manage budgets, costs, and KPIs to ensure financial performance.
  • Build strong relationships with colleagues, customers, and stakeholders to drive business success.

About You

  • Proven experience in the Coffee/OCS/Vending industry, with expertise in logistics, distribution, and data-driven operations.
  • Strong leadership skills, with the ability to inspire and motivate a remote field-based team.
  • Excellent communication and change management skills, with a focus on building a culture of operational excellence.
  • A deep understanding of how to drive business growth, improve efficiency, and reduce costs.
  • A commitment to customer-centricity, with a focus on delivering exceptional service and quality.

What We Offer

  • A competitive salary (£90,000 - £120,000 per annum) plus bonus scheme.
  • A car allowance and generous company pension.
  • Private healthcare and wellbeing package.
  • An onsite canteen and cycle to work scheme.
  • Group life assurance and other benefits.


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