Administrative Officer

1 month ago


London, Greater London, United Kingdom HM Courts and Tribunals Service Full time

About the Role

We are seeking an experienced Administrative Officer to join our team at HM Courts and Tribunals Service. As an Administrative Officer, you will play a critical role in supporting the delivery of justice by providing administrative support to our Enforcement team.

Key Responsibilities

  • Provide administrative support to the Enforcement team, including creating and updating records on our in-house computer system.
  • Communicate with relevant parties to provide advice on the completion of forms or court procedures.
  • Provide excellent customer service to our stakeholders, including Enforcement Delivery Managers, Judiciary, Magistracy, Cluster Staff, and other internal and external stakeholders.
  • Make decisions on the most effective method of enforcement, including the use of telephone and text message chasing and tracing tools.
  • Issue warrants to approved enforcement agents to seize and sell goods belonging to offenders.

Requirements

  • Resilient, resourceful, and adaptable individual with excellent communication and interpersonal skills.
  • Ability to multitask in a fast-paced environment and prioritize workloads effectively.
  • Good written and verbal communication skills, with the ability to learn and adapt to different technologies and software packages.
  • Excellent organizational skills and a strong ability to prioritize workloads.

Working Arrangements

This is a full-time role, working 37 hours per week. You will be required to work between 09:00 and 17:00, Monday to Friday, with occasional travel to other courts. We offer a range of flexible working options, including part-time, flexible, and job-sharing working patterns.

Benefits

  • Salary of £22,940.
  • Access to learning and development opportunities.
  • A working environment that supports a range of flexible working options.
  • A working culture that encourages inclusion and diversity.

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