Sofa Store Manager

2 weeks ago


Salisbury, Wiltshire, United Kingdom DFS Furniture Ltd Full time
About the Role:

As a Branch General Manager at DFS Furniture Ltd, you will be responsible for leading a team of sales professionals to deliver exceptional customer experiences and drive store revenue growth. Your primary objective will be to inspire and motivate your team to achieve their targets and provide a seamless shopping experience for our customers.

Key Responsibilities:
• Coach and develop your team to ensure they have the skills and knowledge to excel in their roles
• Lead by example, demonstrating a passion for delivering exceptional customer service and a commitment to our company values
• Collaborate with your team to identify areas for improvement and implement solutions to drive sales growth and improve customer satisfaction
• Manage store operations, including rotas, performance evaluations, and stock management
• Develop and implement long-term strategic plans to drive store performance and achieve business objectives

What You'll Need:
• Excellent communication and leadership skills, with the ability to motivate and inspire a team
• Proven track record of delivering sales growth and improving customer satisfaction in a retail environment
• Strong commercial awareness and analytical skills, with the ability to interpret sales data and make informed decisions
• Ability to work collaboratively as part of a team, with a customer-centric approach
• Strong attention to detail and organisational skills, with the ability to manage multiple priorities and deadlines

What We Offer:
• Competitive salary and bonus scheme
• Opportunities for career development and progression
• Comprehensive training and support
• Collaborative and dynamic work environment
• Recognition and reward for outstanding performance

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