Dining Operations Manager for Educational Institutions

2 weeks ago


Leeds, Leeds, United Kingdom Chartwells - Schools Full time
Job Summary:

We are seeking a seasoned Dining Operations Manager to oversee our catering and service operations at Chartwells, the leading provider of educational dining services in the UK.

About Us:

Chartwells has been dedicated to delivering nutritious meals and exceptional customer experiences to students and staff across the education sector for over two decades. Our team is passionate about creating a warm and welcoming environment that fosters academic success and well-being.

Job Description:

This is a fantastic opportunity for an experienced manager to lead our dining teams and drive excellence in food quality, customer satisfaction, and operational efficiency. As a Dining Operations Manager, you will be responsible for supervising teams, overseeing inventory management, monitoring budgets, and implementing action plans to achieve our goals.

You will also be expected to communicate regularly with your line manager to monitor key performance indicators (KPIs) and targets. Additionally, you will represent Chartwells and maintain a positive brand image through excellent customer service and relationships with internal teams.

Key Responsibilities:
  • Supervise and motivate dining teams to deliver exceptional food quality and customer experiences
  • Oversee inventory management, budgeting, and implement action plans to drive operational efficiency
  • Communicate effectively with your line manager to monitor KPIs and targets
  • Represent Chartwells and maintain a positive brand image through excellent customer service and relationships with internal teams
  • Liaise between customers and internal teams to ensure seamless delivery of services
Requirements:

To succeed in this role, you will need:

  • Minimum 2 years of management experience within a similar industry or sector
  • Proven track record of managing teams and driving results
  • Excellent communication and organisational skills
  • Brilliant financial acumen and ability to manage budgets
  • Ambitious and motivated individual who is always looking to upskill and contribute to the growth of our organisation
Benefits:

We offer a comprehensive benefits package, including:

  • Exclusive travel discounts with TUI, Expedia, Booking.com, and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons, and many more
  • Quick access to a Digital GP, and wider healthcare benefits
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Regular emails filled with the best discounts and savings available
  • Cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness, and exercise classes
  • Share all discounts and offers with your friends and families
  • Contributory pension scheme
Salary:

The estimated salary for this position is £35,000 - £45,000 per annum, depending on experience. This figure takes into account the requirements of the role, the location, and the level of responsibility involved.



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