Global Internal Communications Specialist

3 weeks ago

London, Greater London, United Kingdom Azets Full time

About Azets

Azets is an international advisory, compliance, and outsourcing group. Our 8,200 smart talented people support over 100,000 clients through our network of 190 offices in the UK, Ireland, Denmark, Finland, Norway, Sweden, Estonia, and Romania.

We provide trusted advice and personalized client services across accounting, tax, audit, advisory, people, and technology, saving companies and business owners precious time, so they can focus on achieving their ambitions.

We exist to improve the lives of our colleagues, clients, and communities, in a sustainable way. And everything we do is underpinned by our investments in people and technology.

The Role

The Group Head of Internal Communications role is a specialist new role reporting to the Group Director of Communications. It is an opportunity to take a key employee engagement position at a global level in Azets, working closely with the C-Suite to drive strategic internal communications aligned to growth.

This role is responsible for creating and implementing a Group internal communications strategy that effectively conveys the company's vision, values, and goals to our diverse workforce.

Key Accountabilities

Responsibilities:

  • Develop and execute internal communications strategies that support the delivery of our five-year 'Pathway' strategy and engage employees across the group.
  • Ensure our leaders are visible and sharing content that encourages dialogue, feedback, and participation from leaders and employees at all levels.
  • Manage the creation and distribution of clear, concise, and compelling content for a variety of channels, including email, intranet, video, and social media.
  • Coordinate with group teams, business units, and regional teams to ensure consistent messaging and to highlight key initiatives and achievements.
  • Monitor and report on the effectiveness of internal communications strategies and initiatives, using data to drive continuous improvement.
  • Provide communications support and guidance to senior leaders, helping them to communicate effectively with their teams.
  • Stay informed about best practices in internal communications and propose innovative tools and approaches to enhance employee engagement.
  • Handle sensitive information with discretion and uphold the company's values in all communications.
  • Organize virtual and in-person events, such as town halls, Q&A sessions, and leadership presentations, to foster a sense of community and dialogue across the organization.

Key Deliverables:

Develop a Group Internal Communications strategy – aligned to our purpose and values that will drive opportunities to keep improving our colleague engagement and understanding of our strategy, commercial objectives, and the underlying Pillars that will help us achieve it.

Content creation – enjoy writing and generating high-quality and engaging content across our internal communication channels – The Pulse our Group newsletters, our intranets, email campaigns, video messages, and other channels that will engage our diverse workplace.

Stakeholder collaboration – a key value across Azets and vital within our internal communications function so building strong relationships with key stakeholders to gather information and insights regarding their communication needs.

Driving communications linked to our purpose – for example ESG, D&I, Colleague Wellbeing and Recognition initiatives all to build and promote our Amazing Azets culture. Responding and analyzing feedback from our core colleagues engagement surveys to ensure our strategic priorities are being embedded.

Driving major Group initiative communications – Azets is an organization that is always changing and growing and working dynamically so an important part of the role is ensuring timely and transparent communication to our colleagues on major changes that takes them on the journey.

M&A communications – working with our M&A team to drive best practice internal communications frameworks to engage new colleagues joining Azets.

Measurement and Analysis – establishing metrics and KPIs to help us evaluate the effectiveness of our internal communication initiatives and analyze the data so we can continuously improve our communication activities.

Skills & Experience

  • Experience working for an international Group company with diverse stakeholders across different geographies and cultures.
  • Exceptional writing, editing, and verbal communication skills, with the ability to convey complex information in a clear and engaging manner.
  • Strategic Thinking- The ability to develop strategic internal communications plans that align with the company's goals and objectives and adapt strategies to changing organizational needs.
  • Exceptional Writing and Editing- Strong writing skills to create clear and engaging, content across various formats (e.g., newsletters, press releases, intranet content).
  • Editing skills to refine the messaging and ensure consistency with the company's voice and brand standards.
  • Excellent verbal communication skills for presenting information and ideas to employees, leadership, and stakeholders in a clear and persuasive manner.
  • Excellent at stakeholder engagement, with the ability to influence and direct senior colleagues.
  • Familiarity with digital communication tools and content management systems (CMS), such as Interact, Poppulo. Skills in video editing and graphic design are a plus.
  • Strong organizational and project management skills to handle multiple projects simultaneously, meet deadlines, and manage communications calendars.
  • Competence in measuring and analyzing the effectiveness of communication strategies using metrics and KPIs to guide decisions and improvements.
  • Understanding and sensitivity to cultural differences and nuances, ensuring communications are inclusive and resonate with a diverse, international workforce.
  • Ability to communicate effectively in crisis situations, maintaining calm and providing clear and concise information to employees.
  • Knowledge of the latest trends, technologies, and methodologies in internal communications.
  • Understanding of how to foster employee engagement, morale, and culture through effective communications.
  • Ability to work independently and collaboratively in a team environment.

Other

Personal Characteristics

  • Client-focused and service-minded – strives to deliver high-quality services.
  • Creative and solution-oriented – enjoys taking on challenges.
  • Thrives in high-paced organizations on a growth journey.
  • Professional and collaborative – a mindset that focuses on the team effort.

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