Customer Service Representative

1 month ago


Southam, Warwickshire, United Kingdom Coventry Building Society Full time

About the role


We are seeking a friendly and helpful individual to join our team in Southam. As a Customer Service Assistant, you will be responsible for providing excellent customer service, handling transactions accurately, and supporting a range of enquiries.


Your key responsibilities will include:



  • Providing information to customers in a caring and efficient manner
  • Handling customer transactions accurately and safely
  • Supporting a range of enquiries and providing solutions to customers
  • Working as part of a team to achieve excellent customer service

About you


We are looking for someone with experience of dealing with customers and providing good customer service. You will be confident in communicating with a diverse range of people and have a caring and friendly approach.


What's in it for you


As a Customer Service Assistant, you will benefit from a range of rewards and benefits, including:



  • 25 days holiday a year plus bank holidays
  • Annual pay review
  • Personal Pension scheme
  • Annual Success Share scheme
  • Large range of family friendly schemes
  • Extensive well-being support
  • My lifestyle retail discounts
  • Service recognition scheme

About us


Coventry Building Society is a national society with local values and loyalty. We are committed to promoting a diverse and inclusive community where you can succeed as your whole self.


Location


Southam



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