Process and Systems Excellence Lead

4 weeks ago


Reading, Reading, United Kingdom Thames Water Full time
Job Description

The Process and Systems Excellence Lead is a key role within Thames Water, responsible for driving change and improving operational efficiency across the organization.

Key Responsibilities:

  • Proactively identify areas for improvement and develop strategies to enhance process efficiency and effectiveness.
  • Collaborate with stakeholders to implement changes and ensure seamless integration with existing systems and processes.
  • Provide subject matter expertise to support the testing of new functionality and ensure successful deployment.
  • Develop and maintain process maps and documentation to ensure clarity and consistency across the organization.
  • Ensure effective communication and training for stakeholders impacted by technical change.

Requirements:

  • Experience in process improvement and change management, with a strong understanding of operational efficiency and digital transformation.
  • Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels.
  • Strong analytical and problem-solving skills, with the ability to identify areas for improvement and develop effective solutions.
  • Ability to work independently and as part of a team, with a strong focus on delivering results and meeting deadlines.
  • Experience with process mapping tools and methodologies, with a strong understanding of business process improvement principles.

What We Offer:

  • A competitive salary and benefits package, including a contributory pension and personal medical assessments.
  • The opportunity to work with a leading water utility company, driving change and improving operational efficiency across the organization.
  • A dynamic and supportive work environment, with opportunities for professional development and growth.

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