Sales Support Coordinator

4 weeks ago


Market Harborough, Leicestershire, United Kingdom Office Angels Full time
Sales Support Administrator Job Description

**Job Summary**

We are seeking a highly organized and detail-oriented Sales Support Administrator to join our team at Office Angels. As a Sales Support Administrator, you will play a pivotal role in facilitating the seamless transition of customers from the sales process and ensuring high levels of customer satisfaction.

**Key Responsibilities**

* Assist in reviewing and verifying sales orders prior to placing them with suppliers.

* Maintain regular communication with customers, guiding them through finance documentation processes.

* Coordinate vehicle deliveries once finance documents are completed and vehicles are in stock.

* Ensure all necessary post-delivery paperwork is accurately completed and submitted for timely payments.

**Administrative Support**

* Handle notices and communicate relevant charges and admin fees to customers.

* Support end-of-contract collections and part exchanges, ensuring accurate stocking platform placement.

* Assist in invoicing processes to ensure prompt issuance of invoices.

* Input additional profits into our bespoke CRM system and assist in invoicing upon delivery.

* Provide assistance in addressing escalated customer inquiries or issues promptly and professionally.

**Requirements**

* Excellent communication and organizational skills.

* Ability to work in a fast-paced environment.

* Strong attention to detail and ability to multitask.

* Proficient in Microsoft Office and CRM systems.

**What We Offer**

* Competitive salary and benefits package.

* Opportunity to work with a dynamic and growing company.

* Collaborative and supportive team environment.

**How to Apply**

If you are a motivated and detail-oriented individual looking for a challenging role, please submit your application.

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