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Restaurant and Bars Director

1 month ago

London, Greater London, United Kingdom Apex Hotels Full time

About the Role

We are seeking a highly skilled and experienced Restaurant and Bars Manager to join our team at Apex Hotels. As a Restaurant and Bars Manager, you will be responsible for leading our Food and Beverage team to deliver exceptional customer service and drive sales growth.

Key Responsibilities

  • Co-ordinate and direct employees to ensure the delivery of excellent customer service within the restaurant and bar areas.
  • Be responsible for the day-to-day operation of the Restaurant and bar, incorporating breakfast, lunch and dinner service, room service and also catering for larger parties.
  • Maximise sales, profits and customer satisfaction.
  • Respond to audits to ensure continual improvement is achieved.
  • Control the food and beverage budget, in relation to occupancy, departmental expenses and staff rota's.
  • Ensure that all administration, cash control, stock control and security procedures are adhered to by self and team members.
  • Recruitment and staff training.
  • Plan Rotas and Holidays according to business levels and Function requirements ensuring we consistently deliver a high standard of service during busy periods, reducing wage costs during low demand periods.
  • Create a team environment that promotes good employee morale and ensures a high level of commitment, engagement and pride in the department and hotel.
  • Introduce and carry out regular checks to ensure all team have on their person the requirements to successfully deliver excellent F&B service.

Requirements

  • Experience at management level in the Restaurant service sector.
  • In-depth knowledge of Restaurant and Bar functions including stock control, cellar management, Restaurant operation, bar operation and customer service.
  • The ability to lead and motivate a team of Supervisors and Assistants in service delivery.
  • Previous experience in recruitment, coaching, training and performance management of staff.
  • Excellent understanding of Licensing Law, Health & Safety and Allergen Legislation, ideally a Personal License holder or suitably qualified.

About Us

At Apex Hotels, we are passionate about delivering exceptional customer service and creating a warm and welcoming environment for our guests. We believe in investing in our team members and providing opportunities for growth and development. If you are a motivated and experienced Restaurant and Bars Manager looking for a new challenge, we would love to hear from you.