EUC Support Team Engineer
4 weeks ago
Are you passionate about delivering top-notch IT services to a fast-growing IT Managed Services business?
We're looking for an EUC Support Team Engineer to join our team, supporting our customer portfolio to resolve support issues and undertake remote migration projects.
What You'll Do:
- Resolve customer incidents/support issues as a 2nd or 3rd line engineer in a busy remote EUC/Desktop support services team.
- Deliver remote migration projects using various Microsoft technologies, including Intune, Conditional Access, Autopilot, and Veeam Backup.
- Support the setup and configuration of Microsoft 365, M365 Admin Center, AD/AAD/Entra ID, User Management, Security Groups, DNS/DHCP, Antivirus, and more.
- Collaborate with our team to deliver project installations, email/sharepoint migrations, AVD/Azure Virtual Desktop, network router re-configurations, and server administration tasks.
About the Role:
This is a great opportunity for an ambitious support desk engineer or service desk analyst with a positive attitude towards working with customers. As a hybrid role, you'll work from home most days, but will be required to attend the office once a week.
What We Offer:
Competitive salary: £37k + Certified Microsoft Training and Development opportunities.
Hybrid working arrangement: Work from home most days, with one day per week in the office.
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