Infrastructure Solutions Specialist

4 weeks ago

Ipswich, Suffolk, United Kingdom BT Group Full time
About the Role

We are seeking a highly skilled Infrastructure Design Engineer to join our team at BT Group. As a key member of our infrastructure team, you will play a pivotal role in the planning and execution of complex technical solutions, including research, scoping, designing, and implementing IT platforms and solutions.

Key Responsibilities
  • Design and deploy complex technical solutions, including research, scoping, and implementation of IT platforms and solutions.
  • Create essential artefacts to facilitate business transformation, including impact assessments, design documents, and implementation guidelines.
  • Assist in the ongoing changes to requirements for platforms and systems.
  • Develop and sustain in-depth knowledge in one or more specified areas.
  • Aid Solutions Architects in developing platform design documents and future roadmaps.
  • Demonstrate a keenness to learn and acquire additional skills.
  • Actively identify and resolve risks, issues, and defects to maintain the required standard of delivery.
  • Review personal work and that of peers to spot and highlight errors or potential problems.
  • Forge working relationships and communicate with a variety of project stakeholders across teams to ensure tasks are completed, progress is reported, and impacts on other components are managed.
Requirements
  • Hold a technical degree or industry-relevant experience or relevant demonstrable knowledge.
  • Be able to read, understand, and update complex design artefacts.
  • Communicate effectively with a range of customer types across the business, both internal and external.
  • Stakeholder management - evidence of managing multiple stakeholders across a variety of roles and seniority levels.
  • Be able to develop subject matter expertise in engineering functions such as Service Management, Network Management, or Infrastructure Management.
  • Work under direction in a fast-paced environment on a variety of projects or issues.
  • Have an understanding of ITIL practices and understand how they apply to IT Service Management platforms.
What We Offer
  • Annual on-target bonus of 10% (personal and company multipliers).
  • BT Pension scheme; minimum 5% employee contribution, BT contribution 10%.
  • Life Assurance.
  • Direct share scheme.
  • Exclusive colleague discounts on our latest and greatest BT broadband packages.
  • 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans.
  • My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers.
  • Discounted EE TV including TNT Sport and the NOW Entertainment membership.
  • Great support for working parents including pay whilst on maternity, adoptive, and paternity leave.
  • Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships, etc.
  • 25 days annual leave (not including bank holidays), increasing with service with buy holiday option.
  • Volunteering days so you can give back to your local community.
  • Brand new electric vehicle salary sacrifice arrangement, known as 'My EV'.
About BT Group

BT Group is a leading telecommunications and IT services company, providing a range of services to individuals, businesses, and governments around the world.

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