Charity Support Services Manager

3 days ago


Stevenage, Hertfordshire, United Kingdom Feed up Warm Up Full time
About the Role

We are seeking an experienced Charity Operations Manager to join our team at Feed Up Warm Up. In this role, you will be responsible for ensuring the smooth operation of our services and systems, establishing efficient procedures, and providing practical support to guests with a range of needs.

The successful candidate will have experience in the homelessness sector and/or working with vulnerable individuals, sound knowledge and understanding of issues affecting adults at risk or experiencing homelessness, and experience working in a trauma-informed environment.

Key Responsibilities:

  • Manage FUWU services to ensure drop-in sessions operate smoothly while providing personal and practical support to guests.
  • Oversee back-office functions, ensuring efficient operations in financial controls, marketing, and event planning.
  • Support and manage the Homeless Support and Fundraising Manager, ensuring plans and regular reviews are in place.

The salary for this position is £40,000-£50,000 per annum, depending on experience.

What We Offer

  • A competitive salary package
  • Ongoing training and professional development opportunities
  • A supportive and collaborative work environment

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