Retail Store Manager, Full Time

2 months ago


Farnham, Surrey, United Kingdom The Estée Lauder Companies Inc. Full time
About the Role

We are seeking a highly skilled and experienced Boutique Manager to lead our team of Sales Advisors and drive business growth through exceptional customer service and strategic targeting.

Key Responsibilities
  • Lead, coach, and develop a high-performing team to achieve sales, customer service, and operational targets.
  • Create and execute an agile business plan to recruit and retain customers through strategic targeting and exceptional customer relationship management.
  • Develop and implement in-store events to drive sales and customer engagement.
  • Manage inventory, facilities, and cash reconciliation to ensure efficient store operations.
  • Collaborate with the hiring manager to discuss availability and ensure a good work-life balance.
Requirements
  • Proven retail management experience, preferably within beauty or a fast-paced retail environment.
  • Experience setting sales and customer service targets, sales analysis, and staff scheduling.
  • Previous retail operations experience, including inventory and facilities management, and cash reconciliation.
  • Proven track record of leading, coaching, and developing a team to succeed.
  • Experience of creating and executing in-store events.
  • Flexible availability across days/hours.
  • Proficient in Microsoft Office.
  • Proof of right to live and work in the country.
About Us

The Estée Lauder Companies Inc. is a people-first company, respecting and caring for our employees, communities, and consumers. We are committed to being the most inclusive and diverse beauty company in the world, and to being both the employer of choice for diverse talent and the brand of choice for our global consumers.



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