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Paisley, Renfrewshire, United Kingdom Kibble Full timeJob PurposeKibble is seeking a Service Manager to join our mid-management team and be responsible for the running of designated service. This will include the management of staff and other resources to ensure the best possible environment and care for our children and young people.Main DutiesManage the house rota and ensure a safe and welcoming environment...
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Service Manager
2 months ago
Kibble is seeking a highly skilled and experienced Service Manager to lead our residential care team. As a key member of our management team, you will be responsible for ensuring the highest standards of care and support for our children and young people.
Main Responsibilities- Manage the house rota and ensure a smooth transition of care for our residents.
- Authorise annual leave, approve training requests, and manage absence to maintain a stable and motivated team.
- Develop and implement induction and development programs for new staff to ensure they are equipped to provide high-quality care.
- Manage and maintain house budgets to ensure efficient use of resources.
- Proofread professional reports to ensure accuracy and quality.
- Work on the floor to role model trauma-informed practice, provide leadership, and support to the staff team.
- Drive and shape a positive culture that aligns with our organisational values.
- Develop and maintain strong relationships with external agencies, including local authorities, psychological services, and community resources.
- Act as a liaison between parents, families, and other agencies involved in the care of our residents.
- Maintain accurate records and systems to ensure high-quality outcomes for our residents and the organisation.
- Possession of or working towards Introduction to Social Pedagogy or SVQ4 or equivalent SCQF Level 8/9 qualification.
- Three years' experience of working with children or young people in residential/day care.
- Strong emotional resilience and ability to cope with competing demands.
- Excellent communication and interpersonal skills.
- Ability to represent the organisation professionally with external agencies.
- Experience of motivating and leading others and providing support and guidance to staff or peers.
- Strong IT literacy with a good understanding of Microsoft Word, Excel, and PowerPoint.
- Possess a full driving licence and be willing and able to drive school transport.
- Possess current membership of the SSSC.
- Able to evidence a commitment to Continuing Professional Development and provide an up-to-date PRTL record.
- A trauma-informed practitioner.
