Operations Manager, Distribution and Logistics

3 weeks ago


London, Greater London, United Kingdom Harry's Full time
Senior Associate, International Distribution and Logistics

Harry's Inc. is a modern CPG company that puts people first and delivers against real unmet consumer needs.

The company has grown significantly over the last ten years, and is now made up of four brands - Harry's, Flamingo, Lume, and Mando - and Harry's Labs, the company's incubation and M&A engine.

Our mission extends beyond customers and team, to the community broadly. So, we set aside 1% of sales across Harry's, Flamingo, and Lume to support our social mission, including through donations to our nonprofit partners.

*The Harry's Inc working model is in-office Tuesday, Wednesday, and Thursday*

About the Role

This Senior Associate will be responsible for managing all DTC and B2B order fulfillment matters, ensuring orders are processed, fulfilled and delivered to our customers on time and in full.

The ideal candidate will have experience in supply chain operations and be able to develop and improve operations within the warehouse, with a focus on continuous improvement and increased efficiencies as it relates to DTC packing and retail reworks.

This role will also involve managing internal and external relationships, onboarding new B2B customers in the UK and EU and participating in cross-functional projects relating to both DTC and B2B.

Key Responsibilities:

  • Manage the operations of UK and EU accounts from a customer operations point of view.
  • Develop and improve operations within the warehouse, with a focus on continuous improvement and increased efficiencies.
  • Manage Logistics function for both DTC and Retail, ensuring that we maintain a good service and are using the most cost-efficient methods.
  • Build reports and dashboards for all internal stakeholders.
  • Manage EDI implementation with our customers and internal teams.

Requirements:

  • Bachelor's degree or equivalent experience.
  • 3+ Years of experience within a supply chain organization.
  • Advance knowledge in Excel and PowerPoint.
  • Experience of working with ERP systems such as Oracle, SAP.

About Harry's

Harry's Inc. is a modern CPG company that puts people first and delivers against real unmet consumer needs.

Our mission extends beyond customers and team, to the community broadly. So, we set aside 1% of sales across Harry's, Flamingo, and Lume to support our social mission, including through donations to our nonprofit partners.

*The Harry's Inc working model is in-office Tuesday, Wednesday, and Thursday*

About the Team

The Intl Distribution & Logistics team oversees the flow of our product from the point of supply to our end customers.

The team is focused on providing the best-in-class omnichannel operations, to advance both Harry's direct-to-consumer business and the retail channels we've partnered with across Europe.



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