Collection Specialist

1 day ago


SouthendonSea, Southend-on-Sea, United Kingdom Brook Street Full time

Brook Street is currently seeking a highly skilled Collection Officer to join their administrative team at Southend Magistrates Courts.

About the Role

This is a full-time, long-term temporary position that requires excellent customer service and administrative skills. The successful candidate will work Monday to Friday, 37 hours per week, and will be responsible for providing support to the admin team.

Key Responsibilities:

  • Call Handling - managing the telephone help desk for the courts
  • Collating and analysing complex information or data, regular usage of Excel
  • Processing of applications, fee accounting and cashier duties, processing orders, IT data input
  • Overseeing administrative procedures and processes
  • Liaison between Courtroom, judiciary, public
  • Processing correspondence, processing orders, IT data input
  • Acting as an administrative liaison with internal and/or external sources
  • Preparing routine correspondence

Requirements:

  • 5 GCSEs at grade C or above or equivalent (including English Language or equivalent)
  • NVQ Business Administration Level 2 (or suitable clerical experience)
  • Good communication skills, both oral and written
  • All offers are subject to 3 years of referencing checks and a DBS

What We Offer:

  • A competitive salary of £11.88 per hour
  • The opportunity to work in a fast-paced office environment
  • A chance to develop your administrative skills and gain experience working in the legal sector


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