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Porter - Customer Service Expert
2 months ago
About the Role:
We are seeking a dedicated and customer-focused Porter to join our team at Compass Group UK. As a Porter, you will play a vital role in ensuring the smooth operation of our facilities and providing exceptional customer service to our clients.
Key Responsibilities:
- Assist in maintaining a high standard of cleanliness and tidiness in public areas
- Support housekeeping, restaurant, and banqueting staff in setting up rooms and moving furniture
- Handle reception duties, including booking theatre tickets and making restaurant reservations
- Respond to customer requests and provide assistance as needed
- Run errands and perform other tasks as required
- Ensure customer safety by placing and removing signage indicating wet floors or paints
Requirements:
- Be adaptable and able to prioritize tasks effectively
- Be an excellent communicator and able to build strong relationships with colleagues and customers
- Have experience delivering high-quality customer service
- Take initiative and make decisions that benefit our customers
- Be able to work under pressure and meet deadlines
- Demonstrate exceptional timekeeping and reliability
About Compass Group UK:
Compass Group UK is a leading provider of catering and support services to the education sector. We are committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.