Ambulance Operations Manager

6 days ago


West Bromwich, Sandwell, United Kingdom Sja's West Full time

About Us:

">Sja's West is a charity with a rich heritage, dedicated to serving humanity. We work at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. Our mission is to empower people with vital clinical skills and the confidence to use them.

Job Description:

">Job Summary:">
  • ">
  • To manage operational area and team to contribute to the overall Urgent & Emergency Care Business Plan, ensuring key outputs are met.">
  • Provide visible, compassionate leadership, coaching, mentoring, coordination, and general organization of front-line staff.">
  • E nsure all operational issues are managed in accordance with Sja's West's policies and procedures.">
">Key Responsibilities:">
  1. ">
  2. Manage operational area and team to contribute to the overall Urgent & Emergency Care Business Plan, ensuring key outputs are met.">
  3. Provide visible, compassionate leadership, coaching, mentoring, coordination, and general organization of front-line staff.">
  4. Ensure all operational issues are managed in accordance with Sja's West's policies and procedures.">
  5. Be trained as an Educator to deliver timely initial and/or remedial education to ensure continuity of services.">
  6. Forecast changes in operational requirements and demand, planning and acting accordingly to mitigate these.">
  7. Maintain plans to improve overall operational performance in all Ambulance stations, including patient experience, clinical standards, cost control, health and safety, and other relevant KPIs.">
  8. Create contract and performance reports, obtaining and interpreting data, drawing themes, and suggesting improvements.">
  9. Implement a performance management culture, including regular 1-2-1s, performance and development reviews, and team meetings.">
  10. Actively promote diversity and a variety of perspectives across the organization.">About You:">

We're looking for someone with excellent leadership and organizational skills, who can motivate and inspire our teams to deliver exceptional results. You'll need to be able to analyze complex data, identify trends, and develop effective strategies to drive business growth. Your ability to communicate effectively, both verbally and in writing, will be essential in this role. In addition, you should have a proven track record of managing teams, developing policies and procedures, and driving continuous improvement. A salary of approximately £45,000 - £55,000 per annum reflects your valuable contribution to our organization. If you're passionate about making a difference, have a strong work ethic, and are committed to excellence, we'd love to hear from you

">

This is a permanent, full-time position, working for Sja's West. The successful candidate will join our team in Sja's West, contributing to the organization's overall Urgent & Emergency Care Business Plan.

">

What We Offer:

">
  • ">
  • A competitive salary of approximately £45,000 - £55,000 per annum, reflecting your value to our organization.">
  • A comprehensive benefits package, including pension scheme, life assurance, and private healthcare.">
  • The opportunity to work for a leading charity, making a real difference to people's lives.">
  • A dynamic and supportive team environment, with opportunities for professional development and growth.">
  • An exciting and challenging role, with scope for innovation and creativity.">
  • A salary sacrifice scheme, allowing you to save money on tax and National Insurance contributions.">
">

Contact Information:

">

Please submit your application via email to [email address].



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