Global Network Maintenance Expert
7 days ago
Join us at Expereo as a highly skilled SD-WAN Managed Support Engineer. In this role, you will be responsible for delivering high-quality technical support and troubleshooting assistance to clients while ensuring the optimal performance, security, and reliability of SD-WAN deployments.
About the Role
You will work closely with customers, network administrators, network designers, IT teams, and vendors to resolve issues, analyze traffic patterns, and optimize SD-WAN policies.
Key Responsibilities
- Resolve customer inquiries related to SD-WAN connectivity issues, performance problems, and configuration errors.
- Implement changes to SD-WAN configurations and coordinate change requests with clients and internal teams.
- Collaborate with other support teams and 3rd parties to resolve complex issues.
Requirements
- Experience with SD-WAN/SASE products (Cato, Meraki, Viptela, VMware Velocloud, Fortinet) and Zscaler.
- Familiarity with WAN technologies (Internet, MPLS, 4G/5G).
Salary Range: $120,000 - $180,000 per year based on experience and location. Benefits include opportunities for career growth and professional development, a collaborative work environment, and a comprehensive benefits package.
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