Digital Engagement Manager

2 days ago


London, Greater London, United Kingdom BEAUTY BAY Full time
About the Job

Beauty Bay is seeking a Digital Engagement Manager to lead our CRM programme and drive customer engagement and retention. As a key member of our team, you will be responsible for developing and executing multi-channel campaigns to achieve business objectives.

Estimated Salary: £28,000 - £38,000 per annum.

Key Accountabilities
  1. Plan and deliver effective digital engagement strategies to drive customer retention and revenue growth.
  2. Implement and optimize CRM Comms to enhance customer experience and ensure seamless communication across touchpoints.
  3. Analyse data to inform personalized and targeted marketing campaigns.
  4. Collaborate with cross-functional teams to ensure successful execution of CRM programmes.
  5. Stay up-to-date with industry trends and best practices in CRM and digital marketing.
Skills and Qualifications
  • Strong analytical and problem-solving skills.
  • Excellent communication and project management skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proven experience in CRM and digital marketing.
  • Emarsys experience an asset.


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