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Expert IT Solutions Consultant

3 weeks ago

Hemel Hempstead, Hertfordshire, United Kingdom CV-Library Full time

About the Role:

This exciting opportunity allows you to develop your skillset through full specialist training into a niche sector. You will work as part of a close-knit team, taking the technical lead and becoming the go-to specialist. The role involves supporting the field service team with hardware and software solutions, working towards managing technical escalations end-to-end until resolution.

Key Responsibilities:

  • Providing support to the Field Service Team
  • Supporting on Hardware and Software queries
  • Office-based with flexible working arrangements
  • 37.5 hour working week rotated shift pattern

Person Specification:

  • Experience in a Software, Hardware, or Electro-Mechanical environment
  • Strong customer service orientation

Benefits:

  • Fully trained on specialist equipment and systems
  • Opportunity to take the technical lead and become the go-to specialist
  • Great work-life balance