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Mobile Service Representative

2 months ago

Plymouth, Plymouth, United Kingdom Timpson Ltd Full time

About Timpson Ltd

Timpson Ltd is a leading service-based retail company that offers a wide range of services to its customers. We are committed to providing excellent customer service and are looking for talented individuals to join our team.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Mobile Service Representative. As a Mobile Service Representative, you will be responsible for providing exceptional customer service and delivering high-quality services to our customers.

Key Responsibilities

  • Provide excellent customer service and respond to customer inquiries in a timely and professional manner.
  • Deliver high-quality services to customers, including key cutting, watch and mobile phone repairs, engraving, shoe repairs, photo processing, and dry cleaning.
  • Work independently and as part of a team to achieve sales and customer service targets.
  • Maintain a clean and organized workspace, and adhere to company policies and procedures.

Requirements

  • Previous experience in a customer-facing role, preferably in retail or hospitality.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Basic knowledge of key cutting, watch and mobile phone repairs, engraving, shoe repairs, photo processing, and dry cleaning.

What We Offer

  • A competitive salary and uncapped bonus scheme.
  • Opportunities for career advancement and professional development.
  • A fun and dynamic work environment.
  • A range of benefits, including free holiday homes, paid day off for a child's first day at school, and annual salary reviews.