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ITS Systems Specialist

2 months ago

Surrey, United Kingdom Godspeed Workforce Full time
Job Summary

The ITS Technician plays a vital role in maintaining and optimizing Intelligent Transportation Systems. This position requires a combination of technical expertise, customer service, and fieldwork to ensure the reliability and effectiveness of ITS deployments.

Key Responsibilities
  • Maintain a superior understanding of ITS technology, field devices, and power tools needed to deploy them effectively.
  • Conduct traffic controller systems and field modifications to enhance system performance.
  • Diagnose, troubleshoot, and repair complex electronic ITS and communication systems, ensuring minimal downtime and maximum efficiency.
  • Acquire and maintain ITS Certification on all necessary ITS product lines, staying up-to-date with the latest technological advancements.
  • Perform informal onsite training sessions for ITS products to empower customers with the knowledge to use their systems effectively.
  • Offer continuous support to internal and external customers for ITS products, ensuring their queries and issues are resolved promptly.
  • Implement and adhere to 5S & LEAN methodologies in daily work activities to maintain a clean and organized work environment.
  • Provide aftersales technical support to customers, addressing their needs and ensuring high levels of satisfaction.
  • Assist with installation support and guide customers through the setup process to ensure smooth and successful deployment of ITS products.
  • Develop and deliver custom solutions tailored to specific customer requirements, enhancing their system capabilities and operational efficiency.
  • Utilize experience with traffic data collection and network solutions to offer insights and improvements to customer systems.
Requirements
  • Electronics Engineering Diploma or equivalent educational background.
  • Class 5 Non GDL drivers license with a clean driving abstract.
  • Comfortable working at heights and able to lift 50 lbs.
  • IMSA Traffic Signals Level I or higher certification is an asset.
  • Strong technical skills and the ability to effectively communicate internally and with customers.
  • Proven ability to apply technical knowledge in practical scenarios.
  • 5 years of field experience in the ITS industry with handson expertise in deploying and maintaining ITS systems.
  • Experience with traffic data collection and analysis to improve traffic management systems.
  • Proficiency in network solutions and their applications in ITS environments.
Benefits and Compensation

Competitive salary commensurate with experience.

Comprehensive health insurance plan including medical, dental, and HSA coverage.

Retirement savings plan with company match.

Paid time off including vacation, sick leave, and holidays.

Performance-based bonuses.

Professional development opportunities and support for continuing education.